Finchley's has over 25 years combined experience in managing investment properties.
Our extensive, ARLA-qualified support team of Property Managers offer a full property and rental management service for landlords who trust us to maintain and oversee every aspect of their property.
A TRUSTED NAME
Established since 2009, we have built a reliable foundation of experience that allows us to offer the right advice and the right property solutions for each and every client. For years we have been trusted to successfully manage properties for clients ranging from first time landlords to investors with both small and large portfolios. We understand the value of building strong relationships and have been working with many landlords for many years and several tenancies
THE RIGHT APPROACH
We understand the challenges of providing a genuinely valuable Property Management service and work hard to get the approach and balance right. Our Property Managers are experienced at prioritising issues, assessing whether a tradesperson is required, and also understanding there are occasions where a tenant may be able to resolve an issue themselves if provided with the right guidance and know-how. In fact we find many issues reported to us can be resolved without needing a tradesperson to attend at all, avoiding the additional expense that incurs. Our out-of-hours contractors are also aware what constitutes a genuine emergency, allowing you to rest assured, whilst also giving your tenant the peace of mind of around the clock assistance when needed.
KNOWLEDGE & EXPERIENCE
Good property management relies on experience and common sense as much as knowledge and our Property Managers have the benefit of working in an office with over 90 years experience combined. When you are paying for a Property Management service you expect to receive the best advice, so whether they are new to the industry and working in property for the first time or an old hat perfecting their trade, all of our Property Managers take part in regular ongoing training. Our comprehensive training covers everything from legal compliance and customer service delivery to regular updates on the ever changing legislation. You can always learn something new and we firmly believe in constant ongoing development of our Property Managers to give you the confidence in our judgment and advice.
THE RIGHT CONTACTS
A good Property Manager will only get you so far; you also need the right contacts who will deliver the quality of work you expect. We receive hundreds of enquires a year from contractors wishing to work with us and only take on a select few. As a trusted and established name in the industry we have been able to develop relationships with a range of tried and tested contractors from one-man bands to large organisations, all sharing a commitment to quality and an understanding of our values.
THE PERSONAL TOUCH
Communication is key and as a Managed Client you have a dedicated Property Manager who will be the primary point of contact throughout the tenancy for you and your tenant. We keep the portfolio numbers of our Property Managers lower to allow our Property Managers to add the personal touch and build strong relationships with their clients and tenants. For all properties under their management our Property Managers will visit the property themselves, so you can be sure that when you trust us to manage your property we have actually seen it providing continuity.
THE END RESULT
By choosing our fully managed service you are putting a professional between you and your tenant, protecting the relationship between all parties and ensuring the relationship stays professional. Whilst it may be viewed as an additional cost initially, our Managed Clients benefit from the complete package our Property Management service offers and we work hard to ensure money invested in professional management is money well spent, improving your overall letting experience considerably.
TALK TO OUR TEAM TODAY
To find out more about our property management service, whether you have a portfolio already or want to let your first property, please call us for a confidential, no obligation discussion on 0208 346 1180